Grievance Statistics

Sr.No	DEPARTMENT	RECEIVED	PENDING				PROCESSED
			INTIME	CRITICAL	LAPSED	TOTAL	REJECTED	RESOLVED & CLOSED	AWAITING FEEDBACK	TOTAL
1	Accounts	42	-	-	18	18	5	10	9	24
2	Administrative Tribunal	-	-	-	-	-	-	-	-	-
3	Agriculture	22	1	1	14	16	-	6	-	6
4	Animal Husbandry & Veterinary Services	78	-	-	2	2	1	74	1	76
5	Archaeology	3	-	1	2	3	-	-	-	-
6	Archives	13	2	-	-	2	-	8	3	11
7	Art & Culture	8	-	-	-	-	-	8	-	8
8	Captain of Ports	3	-	-	-	-	-	-	3	3
9	Central Jail Colvale	-	-	-	-	-	-	-	-	-
10	Chief Electoral Office	3	-	-	-	-	-	3	-	3
11	Civil Aviation	-	-	-	-	-	-	-	-	-
12	Civil Defence	-	-	-	-	-	-	-	-	-
13	Civil Supplies	21	-	-	-	-	-	16	5	21
14	CM Office	1	-	-	-	-	1	-	-	1
15	Co-Operation	45	-	-	1	1	-	12	32	44
16	Commercial Taxes	15	-	1	1	2	1	10	2	13
17	Cooperative Societies	-	-	-	-	-	-	-	-	-
18	Craftsmen Training	1	-	-	-	-	-	1	-	1
19	Dental College	15	-	-	-	-	-	9	6	15
20	Department of Administrative Reforms	-	-	-	-	-	-	-	-	-
21	Department of Hadicrafts Textile & Coir	-	-	-	-	-	-	-	-	-
22	Directorate Skill Development & Entrepreneurship	3	1	-	1	2	1	-	-	1
23	District Rural Development	2	-	-	1	1	-	-	1	1
24	EDC Ltd	-	-	-	-	-	-	-	-	-
25	Education	52	1	-	9	10	5	31	5	41
26	Electricity	294	5	-	2	7	-	231	56	287
27	Environment	26	3	-	5	8	-	16	2	18
28	ESG	-	-	-	-	-	-	-	-	-
29	Evacuee Property	-	-	-	-	-	-	-	-	-
30	Excise	49	-	-	2	2	2	44	1	47
31	Factories & Boilers	2	-	-	-	-	-	2	-	2
32	Finance	-	-	-	-	-	-	-	-	-
33	Fire & Emergency	19	-	-	1	1	-	15	3	18
34	Fisheries	6	-	-	-	-	1	4	1	6
35	Food & Drugs	69	-	-	-	-	2	64	3	69
36	Forest	31	2	-	1	3	-	13	15	28
37	GEDC	-	-	-	-	-	-	-	-	-
38	General Administration	-	-	-	-	-	-	-	-	-
39	GIDC	1	-	-	-	-	-	1	-	1
40	Goa Board	2	-	-	-	-	-	2	-	2
41	Goa Coastal Zone Management Authority	-	-	-	-	-	-	-	-	-
42	Goa Gazetteer	-	-	-	-	-	-	-	-	-
43	Goa Housing Board	-	-	-	-	-	-	-	-	-
44	Goa Human Resource Development Corporation	2	-	-	2	2	-	-	-	-
45	Goa Institue Public Administration & Development	1	-	-	-	-	-	-	1	1
46	Goa Kala Academy	-	-	-	-	-	-	-	-	-
47	Goa Public Serv Comm	-	-	-	-	-	-	-	-	-
48	Goa State SC & OBC Fin. Dev. Corpn	-	-	-	-	-	-	-	-	-
49	Goa State ST Finance Corporation	-	-	-	-	-	-	-	-	-
50	Goa University	3	2	-	1	3	-	-	-	-
51	Goa Zilla Panchayat	-	-	-	-	-	-	-	-	-
52	GSIDC	-	-	-	-	-	-	-	-	-
53	GSUDA	-	-	-	-	-	-	-	-	-
54	Handicrafts Corporation	1	-	-	-	-	-	1	-	1
55	Health	156	-	-	1	1	2	129	24	155
56	Higher Education	32	-	-	-	-	14	17	1	32
57	Home	-	-	-	-	-	-	-	-	-
58	Human Rights Commission	-	-	-	-	-	-	-	-	-
59	Industries Trade & Commerce	7	1	-	-	1	-	1	4	5
60	Info Tech Corporation	-	-	-	-	-	-	-	-	-
61	Information & Publicity	4	-	-	-	-	2	-	2	4
62	Information Commission	-	-	-	-	-	-	-	-	-
63	Information Technology	47	-	-	1	1	5	36	4	45
64	Institute of Psychiatry and Human Behaviour	3	-	-	-	-	-	3	-	3
65	IPB	-	-	-	-	-	-	-	-	-
66	Kadamba Transport	-	-	-	-	-	-	-	-	-
67	Kala Academy	-	-	-	-	-	-	-	-	-
68	Khadi & Village Industries Board	-	-	-	-	-	-	-	-	-
69	Konkan Railway Corporation Ltd	3	-	-	3	3	-	-	-	-
70	Labour & Employment	101	1	-	-	1	2	89	9	100
71	Land Records	95	-	1	-	1	11	60	23	94
72	Legal Metrology	2	-	-	-	-	-	2	-	2
73	Margao Municipal Council	-	-	-	-	-	-	-	-	-
74	Medical College	30	2	-	13	15	-	10	4	14
75	Mines & Geology	18	-	-	6	6	-	6	6	12
76	Mormugao Municipal Council	-	-	-	-	-	-	-	-	-
77	Municipal Administration	192	2	2	141	145	4	25	17	46
78	Museums	-	-	-	-	-	-	-	-	-
79	NRI	4	-	-	2	2	-	2	-	2
80	Official Language	-	-	-	-	-	-	-	-	-
81	Ombudsman	-	-	-	-	-	-	-	-	-
82	Panaji Corporation	-	-	-	-	-	-	-	-	-
83	Panchayat	331	3	2	27	32	34	227	35	296
84	PDA	3	-	-	-	-	-	3	-	3
85	Personnel	-	-	-	-	-	-	-	-	-
86	Planning & Statistics	98	-	-	1	1	2	88	6	96
87	Police	282	10	2	24	36	-	186	60	246
88	Pollution Control Board	2	-	-	-	-	-	2	-	2
89	Printing & Stationary	1	-	-	1	1	-	-	-	-
90	Prisons	1	-	-	-	-	-	-	1	1
91	Prosecution	-	-	-	-	-	-	-	-	-
92	Protocol	-	-	-	-	-	-	-	-	-
93	Provedoria	-	-	-	-	-	-	-	-	-
94	Public Grievances	1295	5	2	13	20	1235	8	12	1255
95	Public Works Dept	730	9	3	177	189	18	442	79	539
96	Raj Bhavan Goa	4	-	-	4	4	-	-	-	-
97	Ravindra Bhavan	-	-	-	-	-	-	-	-	-
98	Regional Employment Exchange	5	-	-	-	-	-	5	-	5
99	Rehabilitation Board	-	-	-	-	-	-	-	-	-
100	Revenue	429	10	1	240	251	14	155	8	177
101	River Navigation	9	-	1	1	2	-	-	7	7
102	Rural Development	-	-	-	-	-	-	-	-	-
103	Sarva Siksha Abhiyan	-	-	-	-	-	-	-	-	-
104	Savings & Lotteries	2	-	-	-	-	-	-	1	1
105	Science Tech. & Env.	-	-	-	-	-	-	-	-	-
106	Secretariat	-	-	-	-	-	-	-	-	-
107	Sewerage Corp	-	-	-	-	-	-	-	-	-
108	Social Welfare	69	2	-	3	5	1	54	9	64
109	Solid Waste Management Corp	-	-	-	-	-	-	-	-	-
110	Sports & Youth Affairs	16	-	-	3	3	-	10	2	12
111	Sports Authority of Goa	2	-	-	-	-	-	2	-	2
112	State Election Commission	-	-	-	-	-	-	-	-	-
113	State Police Complaint Authority	2	-	-	-	-	-	-	2	2
114	State Registrar	103	2	-	42	44	15	40	4	59
115	Sub District Bardez	-	-	-	-	-	-	-	-	-
116	Sub District Ponda	-	-	-	-	-	-	-	-	-
117	Technical Education	5	-	-	1	1	4	-	-	4
118	TEST DEPT	-	-	-	-	-	-	-	-	-
119	Tourism Corp	1	-	-	-	-	-	1	-	1
120	Tourism Dept	48	1	-	7	8	2	11	25	38
121	Town & Country Planning	64	2	-	4	6	-	38	20	58
122	Transport	222	1	-	9	10	1	115	95	211
123	Tribal Welfare	1	-	-	-	-	-	-	1	1
124	Urban Development	-	-	-	-	-	-	-	-	-
125	Vigilance	9	-	-	8	8	1	-	-	1
126	Water Resources	50	1	-	5	6	27	14	2	43
127	Women And Child Dev.	56	1	-	49	50	1	5	-	6