Directorate of Public Grievances

What is Goa Right of Citizens to Time-Bound Delivery ?

The Goa Right of Citizens to Time-Bound Delivery of Public Services Act ensures that government departments provide notified services to citizens within a fixed time limit. This Act promotes transparency, efficiency, and accountability in public service delivery.

* Subjected to the application being complete and in order.
# Application can be done on a plain paper and by affixing a 10 stamp on it.
## Subjected to the approval of the government and the section 13 & 14 of the act.

Why This Matters

You deserve fast, hassle-free service from the government. This law ensures timely delivery of essential public services.

Examples of Time Bound Services

What If It's Delayed?

If you don't get your service on time:

How to Complain

Visit the appellate authority for the respective department Or visit the nearest Government Office / Citizen Service Centre.

Know the Timeline for Delivery of Government Services

Click here to check time limits for all government services under the Time-Bound Delivery Act.

Search for Government Service Delivery Timeline

Official Gazette

View Timeline for 500+ Services

Click here to check time limits for all government services under the Time-Bound Delivery Act.

Download Goa Govt. Gazette – 500+ Services Delivery Timeline